January 31, 2025

ServiceNow Test Management 2.0 is a comprehensive testing tool within the ServiceNow platform that streamlines the manual testing process. It provides a centralized hub for managing test plans, test cases, test execution, and defect tracking, enabling efficient and effective testing of ServiceNow applications.

Given the dynamic nature of businesses and the frequent updates from ServiceNow, thorough testing is essential to ensure the platform’s reliability and performance.
Key Reasons for ServiceNow Testing:
Customization and Updates: Each ServiceNow instance is unique, requiring regular changes and upgrades to align with evolving business needs.