ServiceNow Developer - ITSM
Role description : Role – ITSM ServiceNow Developer.Experience - 5 to 10 yrsLocation – Across LTI Mindtree Pan
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Software Quality Engineer
Role description :
Role – Software Quality Engineer
Experience – 2+ years of experience
Location – Hyderabad
Work Mode – Flexible
Job Description:
ServiceNow QA resource will be responsible to test the user story based on acceptance criteria. Need to perform over all regression testing and prepare ATF scripts.
Roles and Responsibilities of a ServiceNow ATF Quality Analyst:
Test Planning and Strategy:
• Develop and implement test plans and strategies for ServiceNow applications using the Automated Test Framework (ATF).
• Collaborate with stakeholders to understand requirements and define test objectives.
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Test Case Development:
• Create, maintain, and execute automated test cases using ATF.
• Ensure test cases cover functional, regression, and performance testing.
Test Execution and Reporting:
• Execute automated tests and analyze results.
• Report defects and work with development teams to resolve issues.
• Provide detailed test reports and metrics to stakeholders.
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Continuous Improvement:
• Stay updated with the latest ServiceNow features and ATF enhancements.
Collaboration and Communication:
• Work closely with developers, business analysts, and other QA team members.
• Communicate test progress, results, and issues effectively.
Skills Required for a ServiceNow ATF Quality Analyst
Technical Skills:
• Proficiency in ServiceNow platform and Automated Test Framework (ATF).
• Knowledge of scripting languages like JavaScript.
• Familiarity with test automation tools and frameworks.
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Analytical Skills:
• Strong analytical and problem-solving skills.
• Ability to analyze complex requirements and design effective test cases.
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Attention to Detail:
• High attention to detail to ensure thorough testing and accurate results.
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Communication Skills:
• Excellent verbal and written communication skills.
• Ability to explain technical concepts to non-technical stakeholders.
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Certifications (Optional but beneficial):
• ServiceNow Certified System Administrator (CSA).
• Certifications in Agile and test management (e.g., ISTQB, ITIL).
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Skills:
ServiceNow, Quality Analysis, AT
Company - servicenow


It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
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